H164353:  NETFINITY 5500: HANG WITH UNATTENDED BOOT / PASSWORD / OS/2


 SYMPTOM:

 The System hangs at the OS/2 logo screen while booting to
 OS/2 Warp Server version 4.0.

 PROBLEM ISOLATION AIDS:

 - The System is any model Netfinity 5500 server Type 8660.

 - The System is configured with OS/2 Warp Server version 4.0.

 - OS/2 fix pack 35 has been applied to the System.

 - The "Power-on Password" is enabled via the "F1 Configuration /
   Setup" utility at POST.

 - "Allow for unattended boot with password" is enabled via the
   "F1 Configuration / Setup" utility at POST

 - System Diagnostics pass.

 FIX:

 This problem is fixed with a new level of the IBMKD.SYS
 driver which will be available in a future fix pack release
 for OS/2 at which time this RETAIN Record will be updated.

 WORKAROUND:

 Apply the older level of the IBMKBD.SYS available in OS/2
 fix pack 32, diskette # 6. This diskette image may be downloaded
 from the IBM Website at the following URL:
    http://www.pc.ibm.com/us/files.html

    - Select "Search"
    - Type "XR_W0326.EXE" in the Keywords box
    - Select "Search"
    - Select "XR_W0326.EXE" to download

    The file is a self extracting executable file that will
    create a diskette that contains a older level of the
    IBMKBD.SYS driver.

Date: August 7, 1998