Premium support is available in per-incident "call packs" from Compaq
Services in the US and some other countries. For information in the US
and Canada, call, toll-free, 1-800-344-4825. In other countries, please
contact your local Compaq office to see whether support is available.
Free support is limited to bug reports that can be sent to
compaq_cxx.bugs@compaq.com
. Send a complete but short example reproducing the problem, including
the following:
- Compiler and operating system versions
- All necessary sources (such as INCLUDE files and module sources)
- Data files
- Commands used to compile, link and run the program
- Expected results and incorrect results obtained
Please try to reduce the problem to as small a source as possible,
because we may be unable to diagnose large applications.
We answer most quickly those problem reports that include a small but
complete reproducible example, along with descriptions of the compile
and link options used and the exact text of any diagnostic messages or
other incorrect results. Reports that include only program fragments or
involve very large applications generally take longer to diagnose.
Please note that this is not a "programming consulting service" and you
should have clear evidence of a product problem before contacting us.
If you consulting services, please contact Compaq Services.
If your question is about how to use some aspect of the product, or how
to program using Compaq C++, visit the newsgroup comp.os.linux.alpha,
where you can post questions and share experiences with other Alpha
Linux users.
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